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How Does Self-Service Technology Offset Labor Issues for Independent Grocers?

Posted Aug 18, 2021 10:28:37 AM

Unemployment remains high, but businesses are struggling to hire employees and even receive any applications. Labor issues continue to adversely impact almost every industry across America. As the country progressively reopens and the economy evolves quickly, people stepping back into the workforce are lagging significantly. 

Customers expect connected and personalized experiences throughout almost every interaction and especially now in post-pandemic retail environments.  How can you best meet these expectations, increase customer loyalty, AND offset Labor Issues?? Self-Service Technology as a Solution... 

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DUMAC Business Systems, Inc. Welcomes Steve Methvin, VP of Product Development

Posted Jul 7, 2021 9:41:41 AM

EAST SYRACUSE, New York – July 07, 2021DUMAC Business Systems, Inc., a leading solutions provider of point-of-sale software, hardware, and equipment for the grocery/supermarket and the convenience fuel retail industries, announced today that Steve Methvin has joined the team as Vice President Product Development.

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New Address ... DUMAC's OK Office has moved!

Posted May 27, 2021 11:10:55 AM

Our Oklahoma Office has moved! (But not far...)

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How Does Self-Service Technology Impact Customer Experience?

Posted Apr 26, 2021 3:09:42 PM

Customers expect connected and personalized experiences throughout almost every interaction and especially now in post-pandemic retail environments.  How can you best meet these expectations and increase customer loyalty? 

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Quick Service - Important Update

Posted Apr 19, 2021 3:40:47 PM

Important Update: The DUMAC Quick Service Group is now part of the NCR Hospitality & Restaurant as a Service Group.

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DUMAC Achieves Top CFR Sales!

Posted Mar 12, 2021 8:55:59 AM

 This week, #TeamDUMAC was informed that we achieved top CFR sales with NCR Corporation!

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THANK YOU #TeamDUMAC

Posted Mar 5, 2021 3:15:22 PM

THANK YOU.
To each and every employee who makes up #TeamDUMAC. THANK YOU for your hard work, your passion, integrity, your commitment, your resiliency.

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Partners Make More Possible - Our Partnership with Epson

Posted Feb 17, 2021 9:12:41 AM

By continuing our strong partnerships with established organizations like Epson America Inc., Team DUMAC is able to provide our partner customers in the grocery, convenience store, and quick service and fast-casual restaurant spaces with advanced products and technology that will best help future-proof their commerce solutions for their continued growth and success.

We are very excited to participate in Epson's Envision Partner Conference, Mapping the Future to learn more about Epson's product and technology advancements that we can provide to our partner customers!

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Special Event - Wendy's Family Night

Posted Oct 19, 2020 4:23:30 PM

 

Special #VirtualEvent Tonight:
Wendy's Family Night and Auction opens at 6p (ET)
in support of the Dave Thomas Foundation for Adoption.
The pandemic continues to have a significant, negative impact on children awaiting adoption. Funds raised from tonight's Family Night and Auction are critical support for the Foundation and the Wendy's Wonderful Kids Program.
DUMAC is honored to have partnered with our friends at Panasonic North America to be part of this event and donate a POS system and Headset Drive-Thru Package. We invite all of our Wendy's Franchise partners and friends to help raise funds for DTFA by bidding on the Drive-Thru package or by making a donation.

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DUMAC Business Systems, Inc. Announces Rebrand

Posted Jun 11, 2020 8:45:16 PM

EAST SYRACUSE, New York – March 5, 2020 – DUMAC Business Systems, Inc., a leading provider of point-of-sale systems to the grocery, quick service, and convenience store industries, today unveiled a comprehensive rebrand to reflect the company’s partner-focused vision and approach to providing innovative commerce solutions.

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DUMAC Business Systems Promotes Rory McCarthy to Chief Sales Officer

Posted Nov 22, 2019 1:30:00 PM

EAST SYRACUSE, New York – November 22, 2019 – DUMAC Business Systems, Inc., a leading solutions provider of Point-of-Sales (POS) systems to the grocery, quick service, and convenience store industries, is pleased to announce that Mr. Rory McCarthy has been promoted to Chief Sales Officer effective today.

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C&S Wholesale Grocers, Inc. Forms Exclusive Strategic Partnership With DUMAC Business Systems, Inc.

Posted Oct 21, 2019 10:05:00 AM

KEENE, New Hampshire – October 21, 2019 – C&S Wholesale Grocers, Inc. announced that it has entered into an exclusive and strategic partnership with DUMAC Business Systems, Inc. to distribute DUMAC’s industry-leading point of sale software solution portfolio, RORCv6, to 1,000 C&S independent grocery customers across the United States. The agreement is effective immediately with the execution of the license agreement.

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DUMAC announces new executive leadership

Posted Oct 1, 2019 2:14:00 PM

SYRACUSE, New York – DUMAC Business Systems, Inc., the leading solutions provider of Point-of-Sales (POS) systems to the grocery, quick service, and convenience store industries, is pleased to announce that Mr. Joe Jurich has been appointed Chief Operating Officer and will continue to serve as Chief Technology Officer, effective immediately. Serving in this dual role, Mr. Jurich will assume full management and overall operations of the company.

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ProLogic Loyalty Platform now available on DUMAC's RORCv6 POS system

Posted Jul 24, 2017 1:28:00 PM

Grocers using the RORCv6 POS system can now use ProLogic's loyalty and digital marketing platform.

DELRAY BEACH, FL. and EAST SYRACUSE, NY., July 24, 2017 – ProLogic Retail Services, the largest provider of loyalty marketing solutions to independent grocers, and DUMAC Business Systems, Inc., the industry leader in point-of-sale systems, are announcing that ProLogic's loyalty solution is now available for grocers using DUMAC's RORCv6 POS.

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DUMAC & Rosie Team Up to Dramatically Simplify eCommerce for Independent Grocers

Posted Jun 21, 2016 4:27:00 PM

Full-Service eCommerce Now Integrated in All RORCv6 POS Locations

SYRACUSE, N.Y., June 21, 2016 – DUMAC Business Systems, a provider of point-of-sale (POS) software, hardware, and services and Rosie, a leader in grocery eCommerce technology and services, today announced a strategic partnership to provide independent grocers with a more effective, efficient solution for eCommerce. DUMAC's RORCv6 point-of-sale system offers a direct integration to Rosie's eCommerce platform, meaning retailers can implement online shopping directly through their POS system with just a few clicks. Integration of eCommerce and POS takes up to 50 percent less time with the combined RORCv6/Rosie solution compared to implementing separate eCommerce and POS systems.

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Major players in POS for independent retailers join forces

Posted Dec 5, 2015 4:28:00 PM

DUMAC Will Bring RORCv6 Software To More Grocers & Retailers

SYRACUSE, N.Y. – DUMAC Business Systems, the provider of point of sale (POS) software, hardware and service, has acquired Retailer Owned Research Company (RORC), a POS software company focused on delivering retailer defined retail technology applications. The combination puts the popular RORCv6 software – developed by RORC and custom-built for the grocery business – together with DUMAC's comprehensive technology and service solutions for independent retailers.

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