EAST SYRACUSE, New York – March 08, 2022 – DUMAC Business Systems, Inc., a leading solutions provider of point-of-sale software, hardware, and equipment for the grocery/supermarket and the convenience fuel retail industries, announced today that Jamie Aiello has joined the team as Vice President Revenue, Operations, and Strategy.
In this newly created role, Jamie will be responsible for all aspects of revenue generation and continued strategic growth.
"With Jamie's cross-functional leadership in strategic growth and operations, we are beyond thrilled to have him join DUMAC," said Mr. Rory McCarthy, chief operating officer at DUMAC. "Jamie's vast experience in the technology sector, expertise in cultivating customer and partner relationships, and reputation for creating high-performing cultures made him the ideal leader for DUMAC in this capacity."
In addition to total revenue performance, Jamie will be responsible for aligning critical functions including operations, sales, marketing, customer service, and support; creating and driving DUMAC's strategic go-to-market plans; expanding efforts to capture new business and partnership opportunities; and accelerating the customer experience.
"I am excited to be joining DUMAC in this position and at this stage of growth for the company," stated Mr. Aiello. "I look forward to working with the entire DUMAC mission-driven team; implementing the company’s value proposition to help drive go-to-market strategy and customer adoption forward while ensuring our teams have the data, processes, and tools to operate at their best."
Jamie brings two decades of long-term revenue strategy growth and operations experience to DUMAC. Most recently, Jamie served as Chief Commercial Officer for GreyCastle Security, a leading provider of cybersecurity programs for the healthcare, higher education, financial services, and technology critical infrastructure industries. Jamie's technology career started as an IT Manager and progressed to VP Services and then VP Managed Services for Annese, a ConvergeOne Company. There, Jamie worked across business development, and operations of the company's multiple lines of business, achieving exponential growth.
Jamie holds an MBA from Gardner-Webb University and a BA from Le Moyne College.
About DUMAC Business Systems, Inc.
DUMAC Business Systems, Inc. (dumac.com) is a leading solutions provider connecting point-of-sale software, hardware, and equipment through professional services for the grocery/supermarket and the convenience fuel retail industries. As a third-generation, family-owned and operated business, DUMAC has grown since its inception in 1952 and operates from corporate offices in Syracuse, NY with branch offices in Massachusetts and Oklahoma.DUMAC employs a diverse team of 100 employees across 20 states, with over 75% of team members explicitly dedicated to in-house software development, customer service, and support. DUMAC's RORC® suite provides a complete technology solution for grocery stores. An NCR Platinum Preferred Channel Partner, our innovative team transitions EOL legacy systems into flexible, future-proof technology for independent retailers across the United States. DUMAC, ®RORC, and the RORC logo mark are registered trademarks of DUMAC Business Systems, Inc.
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