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Industry Insights for

Grocery, Convenience & Fuel Retail

Practical content for grocery, convenience, and fuel operators focused on store owners, POS systems, customer experience, and retail technology.

What Features Should a Grocery POS System Include?

Posted by DUMAC on Apr 14, 2026 12:35:37 PM
Short Answer: What Features Should a Grocery POS System Include? A grocery POS system should include core checkout functionality, real-time inventory management, pricing and promotion control, reporting tools, and integr...
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How & Why to Improve Your Forecourt Experience

Posted by DUMAC on Mar 26, 2025 6:30:00 AM
Your gas station’s forecourt isn’t just a stop for fuel—it’s a key part of the customer experience. A well-maintained, efficient forecourt keeps customers coming back and can even boost revenue. Here’s how you can enhanc...
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Adapting to Online Grocery Shopping Trends

Posted by DUMAC on Mar 12, 2025 7:45:00 AM
The way customers shop for groceries is evolving. Online grocery shopping has surged in popularity, driven by convenience, time-saving benefits, and changing customer expectations. Supermarkets that want to stay competit...
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DUMAC + Instacart: Transforming Grocery Shopping with Caper Carts

Posted by DUMAC on Jan 15, 2025 10:40:45 AM
Innovation drives success in today’s grocery landscape, where streamlined operations and exceptional customer experiences set businesses apart. That’s why we’re thrilled to announce our partnership with Instacart to brin...
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10 Overlooked Elements That Can Transform Customer Behavior

Posted by DUMAC on Nov 13, 2024 6:30:00 AM
When it comes to shaping customer behavior, grocery stores, convenience stores, and other businesses often focus on product and price—but small environmental elements can have a strong impact.
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The Benefits of Adding Online Shopping to Your Grocery Store

Posted by DUMAC on Oct 27, 2024 12:00:00 AM
In today’s fast-paced world, consumers are prioritizing convenience like never before. Grocery stores, particularly those in the gas station and convenience store space, have a unique opportunity to meet this demand by o...
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Texas Born Stores: A self-checkout success story

Posted by DUMAC on Oct 15, 2024 1:44:25 PM
🚀 How did TXB Stores boost foot traffic, streamline checkouts, and enhance the customer experience? Check out this success story featuring our work with NCR Voyix and how self-checkouts transformed their stores! 👇
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Enhancing Security: Responding to Suspicious Behavior at Self-Checkout

Posted by DUMAC on May 20, 2024 7:45:00 AM
In the dynamic realm of retail security, staying vigilant against potential risks at self-checkout terminals is paramount. As technology advances, so do the strategies employed by those with malicious intent. To fortify ...
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Preventing Theft: Identifying Red Flags at Self-Checkout

Posted by DUMAC on May 14, 2024 8:00:00 AM
In the dynamic landscape of retail, self-checkout systems have become integral to customer convenience and operational efficiency. However, with the convenience comes the need for security measures to prevent theft and f...
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Debunking Myths: Self-Checkout and Job Security

Posted by DUMAC on Apr 23, 2024 7:45:00 AM
In the rapidly evolving landscape of retail, one topic that often sparks debate is the impact of self-checkout systems on job security. Critics argue that self-checkout technology leads to job losses, while proponents hi...
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2024 C-Store Insights: Embracing Trends and Overcoming Challenges

Posted by DUMAC on Jan 19, 2024 10:08:35 AM
Ready to swap out that gas station hotdog order for a sustainably sourced organic apple from a farm near you? Just make sure to save some time by using a self-checkout with a crypto, hands-free payment on your smartphone...
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NCR POS for Convenience Stores: How to Boost Efficiency and Growth

Posted by DUMAC on Jul 20, 2023 10:00:00 AM
A robust point-of-sale (POS) solution helps convenience stores boost efficiency, improve customer satisfaction, and drive sales. But not all POS systems are created equal — you must use one that covers all the moving pie...
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6 Ways To Boost Sales with the Right Grocery Store POS

Posted by DUMAC on Mar 23, 2023 10:00:00 AM
Consumer expectations have changed dramatically during the past few years, while supply chain fluctuations have made managing inventory more challenging than ever for grocers of any size.
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How Self-Service Tech Offsets Labor Issues for Independent Grocers

Posted by Howard McCarthy, CEO and President on Aug 18, 2021 10:28:37 AM
Unemployment remains high, but businesses are struggling to hire employees and even receive any applications. Labor issues continue to adversely impact almost every industry across America. As the country progressively r...
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How Does Self-Service Technology Impact Customer Experience?

Posted by Howard McCarthy, CEO and President on Apr 26, 2021 3:09:42 PM
In today's fast-paced and tech-savvy world, businesses need to keep up with the latest advancements to stay competitive. Customers expect connected and personalized experiences throughout almost every interaction and esp...
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