A robust point-of-sale (POS) solution helps convenience stores boost efficiency, improve customer satisfaction, and drive sales. But not all POS systems are created equal — you must use one that covers all the moving pieces and delivers a modern retail experience.
A best-of-breed convenience store POS system can help you meet current market demand and future-proof your business with a software-defined store approach. That’s why DUMAC uses NCR retail solutions to help our customers in the convenience and fuel retail (CFR) industry stay relevant in today’s competitive business environment.
NCR Convenience Store POS System
NCR is a global enterprise technology leader and POS software vendor for the retail industry. It provides software, hardware, and services that allow businesses to run everything from the back office to the front end in a seamlessly integrated solution.
NCR RPOS and Convenience Bundle is a POS system designed for the CFR industry. It helps you simplify daily operations while delivering a modern customer experience with an intuitive user interface and fast, reliable transactions.
The base package has all the essential features for a multi-location CFR business. These include an agile and reliable platform to run all the stores, secure and compliant payment processing, and sleek touchscreen POS hardware with peripherals. Additionally, it offers fast and secure fuel transactions with direct connections to major pump brands such as ExxonMobile, Shell, Phillips 66, BP, Citgo, etc.
You can add food service capabilities (e.g., customer self-service, kitchen production systems, and offsite food ordering) with kitchen controllers and displays, self-service ordering terminals, bump bars, and kitchen printers. You can also use NCR’s FastLane self-checkout terminals to improve productivity and deliver a modern customer experience.
Why Use NCR Retail Solutions for Convenience and Fuel Retail
NCR’s RPOS is designed to meet the unique requirements of the CFR industry. Here’s how it can help you become more efficient and profitable:
Run the pump, kitchen, and store all from one place
NCR's “software-defined store” allows you the agility to add new products, services, payment methods, loyalty programs, and more on a dime. The cloud-based system lets you see all activities at multiple locations in one place and gain a bird’s-eye view to command and control your operations from a centralized dashboard.
Deliver a modern customer experience with self-checkout
Self-checkout helps you deliver the fast and convenient shopping experience consumers expect, while advanced hardware uses computer vision technology to fight checkout fraud. Moreover, automation frees up your employees so you can increase productivity and save on labor costs without impacting the customer experience.
Differentiate your brand with food service
Today’s consumers expect more than a slice of cold pizza from C-stores. NCR technology allows you to run a full kitchen and take orders from the pump, in-store self-service stations, or third-party delivery apps. The system automatically routes the orders to your kitchen to streamline workflows and create a seamless customer experience.
Drive sales and retain customers
NCR technology (e.g., the RPOS and OPTIC kiosks) allows you to use personalized offers and engaging content at the pump to drive in-store upsells or promote your food service. You can also leverage its robust integration capabilities to reward customers with your loyalty program to keep them returning to your stores.
Take multiple payment options securely
NCR’s RPOS allows you to accept multiple payment methods to provide customers with the convenience they expect. You can offer secure transactions at the pump with built-in EMV compliance or let customers unlock the pump and pay with your mobile app. You can also collect customer data securely to inform your marketing strategy and loyalty program.
Integrate with back-office software
NCR’s solutions include back-office software to help you streamline operations and increase cost efficiency. The all-in-one platform covers everything from inventory management to employee payroll. You can automate processes and generate real-time insights to respond to fast-changing market conditions while avoiding errors and delays.
Optimize Your Investment with DUMAC and NCR Partnership
DUMAC is a trusted NCR partner. Our convenience store POS system leverages NCR retail solutions to help our customers connect the dots and deliver the best customer experience. Our customizable bundles give you access the latest POS software and hardware, including the RPOS solution, the NCR CX-5 Terminals, and self-checkout stations.
But we don’t stop at the technology — the best POS system won’t do any good if it isn’t configured and installed to meet your business needs.
That’s why our team will be there with you every step to design a strategy, map the traffic flow, set up the POS system, and provide the support your need to ensure everything is humming along every day. We also offer kiosk content management services to help you prepare and load content to your OPTIC or RPOS kiosks to sell more at the pump.
Learn more about our convenience store POS solution and get in touch to see how we can help you engage customers and drive revenue.
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