How can we help? Sales & Support: 315-463-1010
x

DUMAC Installs Self-Checkout at Mr. Gas New Travel Plaza

Posted Dec 29, 2021 3:39:13 PM

Lynch Oil operates five large-format convenience stores and forecourts and two travel centers under the retail brand Mr. Gas. Operating a string of stores across the great state of Idaho with most open 24-hours,  Mr. Gas has travelers' road-trip needs covered. Voted as one of the Top 5 best truck stops in America, it is evident why Mr. Gas opened a new travel plaza in Boise, ID most recently. 

Read More

DUMAC Chosen to Participate in STEM Exploration Program

Posted Dec 29, 2021 2:22:13 PM

 

#TeamDUMAC was invited to be part of the #STEM Career Exploration Session held at East Syracuse Minoa Central High SchoolRebecca LeBlanc represented DUMAC and shared her career journey in the technology field as well as her current role as Director of Business Systems with DUMAC. 

Read More

How Self-Service Tech Offsets Labor Issues for Independent Grocers

Posted Aug 18, 2021 10:28:37 AM

Unemployment remains high, but businesses are struggling to hire employees and even receive any applications. Labor issues continue to adversely impact almost every industry across America. As the country progressively reopens and the economy evolves quickly, people stepping back into the workforce are lagging significantly. 

Customers expect connected and personalized experiences throughout almost every interaction and especially now in post-pandemic retail environments.  How can you best meet these expectations, increase customer loyalty, AND offset Labor Issues?? Self-Service Technology as a Solution... 

Read More

DUMAC Welcomes Steve Methvin, VP of Product Development

Posted Jul 7, 2021 9:41:41 AM

EAST SYRACUSE, New York – July 07, 2021DUMAC Business Systems, Inc., a leading solutions provider of point-of-sale software, hardware, and equipment for the grocery/supermarket and the convenience fuel retail industries, announced today that Steve Methvin has joined the team as Vice President Product Development.

Read More

New Address ... DUMAC's OK Office has moved!

Posted May 27, 2021 11:10:55 AM

Our Oklahoma Office has moved! (But not far...)

Read More

How Does Self-Service Technology Impact Customer Experience?

Posted Apr 26, 2021 3:09:42 PM

In today's fast-paced and tech-savvy world, businesses need to keep up with the latest advancements to stay competitive. Customers expect connected and personalized experiences throughout almost every interaction and especially now in post-pandemic retail environments.  How can you best meet these expectations and increase customer loyalty? 

Read More

Quick Service - Important Update

Posted Apr 19, 2021 3:40:47 PM

Important Update: The DUMAC Quick Service Group is now part of the NCR Hospitality & Restaurant as a Service Group.

Read More

DUMAC Achieves Top CFR Sales!

Posted Mar 12, 2021 8:55:59 AM

 This week, #TeamDUMAC was informed that we achieved top CFR sales with NCR Corporation!

Read More

THANK YOU #TeamDUMAC

Posted Mar 5, 2021 3:15:22 PM

THANK YOU.
To each and every employee who makes up #TeamDUMAC. THANK YOU for your hard work, your passion, integrity, your commitment, your resiliency.

Read More

Partners Make More Possible - Our Partnership with Epson

Posted Feb 17, 2021 9:12:41 AM

By continuing our strong partnerships with established organizations like Epson America Inc., Team DUMAC is able to provide our partner customers in the grocery, convenience store, and quick service and fast-casual restaurant spaces with advanced products and technology that will best help future-proof their commerce solutions for their continued growth and success.

We are very excited to participate in Epson's Envision Partner Conference, Mapping the Future to learn more about Epson's product and technology advancements that we can provide to our partner customers!

Read More

Dash's Meets Customer Demand with Self-Checkout

Posted Dec 11, 2020 5:02:58 PM

With Dash's motto "Get In - Get Out - Get on with Life!" it's no wonder NCR FastLane Self-Checkouts helped meet their Customer Demand!

Read More

Special Event - Wendy's Family Night

Posted Oct 19, 2020 4:23:30 PM

 

Special #VirtualEvent Tonight:
Wendy's Family Night and Auction opens at 6p (ET)
in support of the Dave Thomas Foundation for Adoption.
The pandemic continues to have a significant, negative impact on children awaiting adoption. Funds raised from tonight's Family Night and Auction are critical support for the Foundation and the Wendy's Wonderful Kids Program.
DUMAC is honored to have partnered with our friends at Panasonic North America to be part of this event and donate a POS system and Headset Drive-Thru Package. We invite all of our Wendy's Franchise partners and friends to help raise funds for DTFA by bidding on the Drive-Thru package or by making a donation.

Read More

DUMAC Best Practices Webinar Series -  RORC PDE - Product Maintenance

Posted Aug 18, 2020 1:32:02 PM

Wednesday, September 2nd, 2020 2-2:30p EDT

In this Webinar:

Our expert vertical trainer will bring us back to the basics by providing an overview and explanation of all the available fields.

Read More

Is Self-Checkout Critical to Your Business - Now More Than Ever?

Posted Aug 3, 2020 12:49:41 PM

There was a point when technology and innovation were the only disruptors to the retail space. To say the COVID-19 Pandemic has been THE major disruptor to retail and the overall economy is likely the understatement of 2020 - and quite possibly for the foreseeable future. It has also proven to be a major disruptor to the anticipated technology spend and budgets for independent grocers and retailers who experience an increasingly competitive landscape and tight, thin margins to begin with.

While it has been reported grocers were looking to increase their technology spend by 3-4% in 2020, many are now needing to reconsider their priorities - not only based on budget, but timing, priority, and health and safety due to the increase in COVID cases that reach new reported highs almost on a daily basis.

Good for Grocers

Although mandatory restaurant closures and the 50% density restaurant capacity mandates have been devastating both to the restaurant industry and to the overall economy, the small silver-lining effects have been good for grocers as more people eat at home. Consumer behaviors have been molded by the pandemic to cook more, to seek out healthy options, and also rely on grocery stores for grocerant and healthy, prepared meal options that local independents typically provide. Retail reports suggest this will not change anytime soon. During the onslaught of COVID, it became evident how important local independent grocers and convenience stores are to their surrounding communities.

Safety in Self-Checkout - and Impact of Labor Shortages

Shoppers' preferences have changed significantly - especially their desire to remain safe while shopping which continues to be an overriding concern as the country re-opens.

While access to self-checkout was increasingly expected by shoppers pre-COVID, simple, seamless, and now safe top shoppers' list of in-store checkout experience must-haves. Enhancing the customer experience to provide a faster, more secure experience also top retailer's lists of why self-checkout is critical.

Read More

DUMAC Business Systems, Inc. Announces Rebrand

Posted Jun 11, 2020 8:45:16 PM

EAST SYRACUSE, New York – March 5, 2020 – DUMAC Business Systems, Inc., a leading provider of point-of-sale systems to the grocery, quick service, and convenience store industries, today unveiled a comprehensive rebrand to reflect the company’s partner-focused vision and approach to providing innovative commerce solutions.

Read More

DUMAC Business Systems Promotes Rory McCarthy to Chief Sales Officer

Posted Nov 22, 2019 1:30:00 PM

EAST SYRACUSE, New York – November 22, 2019 – DUMAC Business Systems, Inc., a leading solutions provider of Point-of-Sales (POS) systems to the grocery, quick service, and convenience store industries, is pleased to announce that Mr. Rory McCarthy has been promoted to Chief Sales Officer effective today.

Read More

C&S Wholesale Grocers Forms Exclusive Strategic Partnership With DUMAC

Posted Oct 21, 2019 10:05:00 AM

KEENE, New Hampshire – October 21, 2019 – C&S Wholesale Grocers, Inc. announced that it has entered into an exclusive and strategic partnership with DUMAC Business Systems, Inc. to distribute DUMAC’s industry-leading point of sale software solution portfolio, RORCv6, to 1,000 C&S independent grocery customers across the United States. The agreement is effective immediately with the execution of the license agreement.

Read More

DUMAC announces new executive leadership

Posted Oct 1, 2019 2:14:00 PM

SYRACUSE, New York – DUMAC Business Systems, Inc., the leading solutions provider of Point-of-Sales (POS) systems to the grocery, quick service, and convenience store industries, is pleased to announce that Mr. Joe Jurich has been appointed Chief Operating Officer and will continue to serve as Chief Technology Officer, effective immediately. Serving in this dual role, Mr. Jurich will assume full management and overall operations of the company.

Read More

ProLogic Loyalty Platform now available on DUMAC's RORCv6 POS system

Posted Jul 24, 2017 1:28:00 PM

Grocers using the RORCv6 POS system can now use ProLogic's loyalty and digital marketing platform.

DELRAY BEACH, FL. and EAST SYRACUSE, NY., July 24, 2017 – ProLogic Retail Services, the largest provider of loyalty marketing solutions to independent grocers, and DUMAC Business Systems, Inc., the industry leader in point-of-sale systems, are announcing that ProLogic's loyalty solution is now available for grocers using DUMAC's RORCv6 POS.

Read More

DUMAC & Rosie Team Up to Simplify eCommerce for Independent Grocers

Posted Jun 21, 2016 4:27:00 PM

Full-Service eCommerce Now Integrated in All RORCv6 POS Locations

SYRACUSE, N.Y., June 21, 2016 – DUMAC Business Systems, a provider of point-of-sale (POS) software, hardware, and services and Rosie, a leader in grocery eCommerce technology and services, today announced a strategic partnership to provide independent grocers with a more effective, efficient solution for eCommerce. DUMAC's RORCv6 point-of-sale system offers a direct integration to Rosie's eCommerce platform, meaning retailers can implement online shopping directly through their POS system with just a few clicks. Integration of eCommerce and POS takes up to 50 percent less time with the combined RORCv6/Rosie solution compared to implementing separate eCommerce and POS systems.

Read More

Subscribe to DUMAC Blog Updates

Recent Posts