Wednesday, September 2nd, 2020 2-2:30p EDT
In this Webinar:
Our expert vertical trainer will bring us back to the basics by providing an overview and explanation of all the available fields.
Our expert vertical trainer will bring us back to the basics by providing an overview and explanation of all the available fields.
There was a point when technology and innovation were the only disruptors to the retail space. To say the COVID-19 Pandemic has been THE major disruptor to retail and the overall economy is likely the understatement of 2020 - and quite possibly for the foreseeable future. It has also proven to be a major disruptor to the anticipated technology spend and budgets for independent grocers and retailers who experience an increasingly competitive landscape and tight, thin margins to begin with.
While it has been reported grocers were looking to increase their technology spend by 3-4% in 2020, many are now needing to reconsider their priorities - not only based on budget, but timing, priority, and health and safety due to the increase in COVID cases that reach new reported highs almost on a daily basis.
Although mandatory restaurant closures and the 50% density restaurant capacity mandates have been devastating both to the restaurant industry and to the overall economy, the small silver-lining effects have been good for grocers as more people eat at home. Consumer behaviors have been molded by the pandemic to cook more, to seek out healthy options, and also rely on grocery stores for grocerant and healthy, prepared meal options that local independents typically provide. Retail reports suggest this will not change anytime soon. During the onslaught of COVID, it became evident how important local independent grocers and convenience stores are to their surrounding communities.
Shoppers' preferences have changed significantly - especially their desire to remain safe while shopping which continues to be an overriding concern as the country re-opens.
While access to self-checkout was increasingly expected by shoppers pre-COVID, simple, seamless, and now safe top shoppers' list of in-store checkout experience must-haves. Enhancing the customer experience to provide a faster, more secure experience also top retailer's lists of why self-checkout is critical.
EAST SYRACUSE, New York – March 5, 2020 – DUMAC Business Systems, Inc., a leading provider of point-of-sale systems to the grocery, quick service, and convenience store industries, today unveiled a comprehensive rebrand to reflect the company’s partner-focused vision and approach to providing innovative commerce solutions.
EAST SYRACUSE, New York – November 22, 2019 – DUMAC Business Systems, Inc., a leading solutions provider of Point-of-Sales (POS) systems to the grocery, quick service, and convenience store industries, is pleased to announce that Mr. Rory McCarthy has been promoted to Chief Sales Officer effective today.
KEENE, New Hampshire – October 21, 2019 – C&S Wholesale Grocers, Inc. announced that it has entered into an exclusive and strategic partnership with DUMAC Business Systems, Inc. to distribute DUMAC’s industry-leading point of sale software solution portfolio, RORCv6, to 1,000 C&S independent grocery customers across the United States. The agreement is effective immediately with the execution of the license agreement.
SYRACUSE, New York – DUMAC Business Systems, Inc., the leading solutions provider of Point-of-Sales (POS) systems to the grocery, quick service, and convenience store industries, is pleased to announce that Mr. Joe Jurich has been appointed Chief Operating Officer and will continue to serve as Chief Technology Officer, effective immediately. Serving in this dual role, Mr. Jurich will assume full management and overall operations of the company.
DELRAY BEACH, FL. and EAST SYRACUSE, NY., July 24, 2017 – ProLogic Retail Services, the largest provider of loyalty marketing solutions to independent grocers, and DUMAC Business Systems, Inc., the industry leader in point-of-sale systems, are announcing that ProLogic's loyalty solution is now available for grocers using DUMAC's RORCv6 POS.
SYRACUSE, N.Y., June 21, 2016 – DUMAC Business Systems, a provider of point-of-sale (POS) software, hardware, and services and Rosie, a leader in grocery eCommerce technology and services, today announced a strategic partnership to provide independent grocers with a more effective, efficient solution for eCommerce. DUMAC's RORCv6 point-of-sale system offers a direct integration to Rosie's eCommerce platform, meaning retailers can implement online shopping directly through their POS system with just a few clicks. Integration of eCommerce and POS takes up to 50 percent less time with the combined RORCv6/Rosie solution compared to implementing separate eCommerce and POS systems.
SYRACUSE, N.Y. – DUMAC Business Systems, the provider of point of sale (POS) software, hardware and service, has acquired Retailer Owned Research Company (RORC), a POS software company focused on delivering retailer defined retail technology applications. The combination puts the popular RORCv6 software – developed by RORC and custom-built for the grocery business – together with DUMAC's comprehensive technology and service solutions for independent retailers.