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Industry Insights for

Grocery, Convenience & Fuel Retail

Practical content for grocery, convenience, and fuel operators focused on store owners, POS systems, customer experience, and retail technology.

What Is a POS System in Retail?

Posted by DUMAC on Apr 29, 2026 9:33:39 AM
Short Answer: What Is a POS System in Retail? A POS (point-of-sale) system in retail is the combination of hardware and software used to complete transactions and manage core store operations. It does more than process p...
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Holiday Marketing Strategies to Boost Sales for Independent Grocers & C-Stores

Posted by DUMAC on Nov 20, 2024 6:00:00 AM
Marketing Strategies for Holiday Season Promotions: Boost Sales for Independent Grocers & C-Stores The holiday season presents unique opportunities for independent grocery stores, gas stations, and convenience stores...
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10 Overlooked Elements That Can Transform Customer Behavior

Posted by DUMAC on Nov 13, 2024 6:30:00 AM
When it comes to shaping customer behavior, grocery stores, convenience stores, and other businesses often focus on product and price—but small environmental elements can have a strong impact.
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Why Professional Services are Essential for Your POS System

Posted by DUMAC on Oct 22, 2024 12:00:00 AM
Purchasing a Point of Sale (POS) system for your supermarket or convenience store is a significant investment. However, choosing the right hardware and software is just the beginning. How you set it up and the support yo...
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Enhancing Security: Responding to Suspicious Behavior at Self-Checkout

Posted by DUMAC on May 20, 2024 7:45:00 AM
In the dynamic realm of retail security, staying vigilant against potential risks at self-checkout terminals is paramount. As technology advances, so do the strategies employed by those with malicious intent. To fortify ...
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Preventing Theft: Identifying Red Flags at Self-Checkout

Posted by DUMAC on May 14, 2024 8:00:00 AM
In the dynamic landscape of retail, self-checkout systems have become integral to customer convenience and operational efficiency. However, with the convenience comes the need for security measures to prevent theft and f...
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How Self-Service Tech Offsets Labor Issues for Independent Grocers

Posted by Howard McCarthy, CEO and President on Aug 18, 2021 10:28:37 AM
Unemployment remains high, but businesses are struggling to hire employees and even receive any applications. Labor issues continue to adversely impact almost every industry across America. As the country progressively r...
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How Does Self-Service Technology Impact Customer Experience?

Posted by Howard McCarthy, CEO and President on Apr 26, 2021 3:09:42 PM
In today's fast-paced and tech-savvy world, businesses need to keep up with the latest advancements to stay competitive. Customers expect connected and personalized experiences throughout almost every interaction and esp...
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THANK YOU #TeamDUMAC

Posted by Howard McCarthy, CEO and President on Mar 5, 2021 3:15:22 PM
THANK YOU. To each and every employee who makes up #TeamDUMAC. THANK YOU for your hard work, your passion, integrity, your commitment, your resiliency.
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Is Self-Checkout Critical to Your Business - Now More Than Ever?

Posted by Howard McCarthy, CEO and President on Aug 3, 2020 12:49:41 PM
There was a point when technology and innovation were the only disruptors to the retail space. To say the COVID-19 Pandemic has been THE major disruptor to retail and the overall economy is likely the understatement of 2...
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