--- title: DUMAC Blog | Howard McCarthy, CEO and President description: News and insights from point-of-sale industry leader, DUMAC Business Systems, Inc. --- - Customer Login - [RORC Partner Portal](https://dumac.my.site.com/RORCpartnerportal/s/) - [Contact](https://www.dumac.com/contact-us) How can we help? **Sales & Support: 315-463-1010 [![DUMAC-Logo-Final-4c-notag-1](https://blog.dumac.com/hs-fs/hubfs/DUMAC-Logo-Final-4c-notag-1.png?width=2000&height=293&name=DUMAC-Logo-Final-4c-notag-1.png "DUMAC-Logo-Final-4c-notag-1") ](https://www.dumac.com) x # Industry Insights for # **Grocery, Convenience & Fuel Retail** Practical content for grocery, convenience, and fuel operators focused on store owners, POS systems, customer experience, and retail technology. ## Howard McCarthy, CEO and President ### Recent Posts [![](https://blog.dumac.com/hubfs/DBS-SCO-Dashs-story.jpg) ](https://blog.dumac.com/self-service-technology-for-grocers) ## [How Self-Service Tech Offsets Labor Issues for Independent Grocers](https://blog.dumac.com/self-service-technology-for-grocers) Posted by [Howard McCarthy, CEO and President](https://blog.dumac.com/author/howard-mccarthy-ceo-and-president) on Aug 18, 2021 10:28:37 AM Unemployment remains high, but businesses are struggling to hire employees and even receive any applications. Labor issues continue to adversely impact almost every industry across America. As the country progressively r... [ Read More → ](https://blog.dumac.com/self-service-technology-for-grocers) [![One of the best ways to streamline your operations and increase your revenue is by investing in a reliable Point of Sale (POS) system.](https://blog.dumac.com/hubfs/DUMAC-NCR-Self-Serve-tech-3-1-.png) ](https://blog.dumac.com/ncr-self-servic-tech) ## [How Does Self-Service Technology Impact Customer Experience?](https://blog.dumac.com/ncr-self-servic-tech) Posted by [Howard McCarthy, CEO and President](https://blog.dumac.com/author/howard-mccarthy-ceo-and-president) on Apr 26, 2021 3:09:42 PM In today's fast-paced and tech-savvy world, businesses need to keep up with the latest advancements to stay competitive. Customers expect connected and personalized experiences throughout almost every interaction and esp... [ Read More → ](https://blog.dumac.com/ncr-self-servic-tech) [![](https://blog.dumac.com/hubfs/ThankyouEE.png) ](https://blog.dumac.com/thankyou-team-appreciation) ## [THANK YOU #TeamDUMAC](https://blog.dumac.com/thankyou-team-appreciation) Posted by [Howard McCarthy, CEO and President](https://blog.dumac.com/author/howard-mccarthy-ceo-and-president) on Mar 5, 2021 3:15:22 PM THANK YOU. To each and every employee who makes up #TeamDUMAC. THANK YOU for your hard work, your passion, integrity, your commitment, your resiliency. [ Read More → ](https://blog.dumac.com/thankyou-team-appreciation) ## [DUMAC Best Practices Webinar Series -  RORC PDE - Product Maintenance](https://blog.dumac.com/best-practices-webinar-series-in-30-rorc-maintenance) Posted by [Howard McCarthy, CEO and President](https://blog.dumac.com/author/howard-mccarthy-ceo-and-president) on Aug 18, 2020 1:32:02 PM Wednesday, September 2nd, 2020 2-2:30p EDT In this Webinar: Our expert vertical trainer will bring us back to the basics by providing an overview and explanation of all the available fields. [ Read More → ](https://blog.dumac.com/best-practices-webinar-series-in-30-rorc-maintenance) [![grocery_fastlane](https://blog.dumac.com/hubfs/fastlane_featured_forweb.jpg) ](https://blog.dumac.com/is-self-checkout-critical-to-your-business) ## [Is Self-Checkout Critical to Your Business - Now More Than Ever?](https://blog.dumac.com/is-self-checkout-critical-to-your-business) Posted by [Howard McCarthy, CEO and President](https://blog.dumac.com/author/howard-mccarthy-ceo-and-president) on Aug 3, 2020 12:49:41 PM There was a point when technology and innovation were the only disruptors to the retail space. To say the COVID-19 Pandemic has been THE major disruptor to retail and the overall economy is likely the understatement of 2... [ Read More → ](https://blog.dumac.com/is-self-checkout-critical-to-your-business) ### Solutions #### By Industry - [Convenience Store](https://www.dumac.com/pos-solutions-for-convenience-stores?hsLang=en) - [Grocery/Supermarket](https://www.dumac.com/pos-solutions-for-grocery-stores?hsLang=en) -     ### Products #### Software - [RORC](https://rorc.dumac.com) - [PumpVision](https://www.dumac.com/pump-vision) ### Company - [About](https://www.dumac.com/about-us?hsLang=en) - [Careers](https://www.dumac.com/careers) - [Contact](https://www.dumac.com/contact-us?hsLang=en) - [Privacy Policy](https://www.dumac.com/privacy-policy-terms-of-use?hsLang=en) ### Contact ****Sales & Support:** 315-463-1010 ****Corporate Headquarters:** 315-463-1010 121 Metropolitan Park Dr Liverpool, NY 13088 ### Connect [**](https://www.linkedin.com/company/dumac-business-systems-inc-/) [**](https://www.facebook.com/DUMAC-Business-Systems-Inc-262308821645/) [**](https://twitter.com/DUMAC_Tech) [**](https://www.youtube.com/user/DUMACVideo?safe=active) ©2026 DUMAC Business Systems, Inc. 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