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Industry Insights for

Grocery, Convenience & Fuel Retail

Practical content for grocery, convenience, and fuel operators focused on store owners, POS systems, customer experience, and retail technology.

Do Loyalty Programs Actually Increase Repeat Customers?

Posted by DUMAC on Jun 8, 2026 8:29:59 AM
Short Answer: Do Loyalty Programs Actually Increase Repeat Customers? Yes, loyalty programs can increase repeat customers, but only when they are easy to use, tied into store operations, and provide consistent value to s...
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What Is a POS System in Retail?

Posted by DUMAC on Apr 29, 2026 9:33:39 AM
Short Answer: What Is a POS System in Retail? A POS (point-of-sale) system in retail is the combination of hardware and software used to complete transactions and manage core store operations. It does more than process p...
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What Features Should a Grocery POS System Include?

Posted by DUMAC on Apr 14, 2026 12:35:37 PM
Short Answer: What Features Should a Grocery POS System Include? A grocery POS system should include core checkout functionality, real-time inventory management, pricing and promotion control, reporting tools, and integr...
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Adapting to Online Grocery Shopping Trends

Posted by DUMAC on Mar 12, 2025 7:45:00 AM
The way customers shop for groceries is evolving. Online grocery shopping has surged in popularity, driven by convenience, time-saving benefits, and changing customer expectations. Supermarkets that want to stay competit...
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DUMAC + Instacart: Transforming Grocery Shopping with Caper Carts

Posted by DUMAC on Jan 15, 2025 10:40:45 AM
Innovation drives success in today’s grocery landscape, where streamlined operations and exceptional customer experiences set businesses apart. That’s why we’re thrilled to announce our partnership with Instacart to brin...
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The Benefits of Adding Online Shopping to Your Grocery Store

Posted by DUMAC on Oct 27, 2024 12:00:00 AM
In today’s fast-paced world, consumers are prioritizing convenience like never before. Grocery stores, particularly those in the gas station and convenience store space, have a unique opportunity to meet this demand by o...
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Inventory Management Best Practices for Supermarkets: Tips to Optimize Inventory Levels, Reduce Waste, and Improve Stock Turnover

Posted by DUMAC on Jun 26, 2024 5:30:00 AM
As a supermarket owner, managing inventory efficiently is key to your store's success. By optimizing inventory levels, reducing waste, and improving stock turnover, you can enhance your profitability and ensure customer ...
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Grocery Store Cash Register vs. POS System: Which One Should You Use?

Posted by DUMAC on May 4, 2023 9:30:00 AM
The cash register used to be ubiquitous in grocery stores. But shifts in retail trends and customer expectations mean they may no longer be sufficient to meet business requirements.
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Should You Install Grocery Store Self-Checkout?

Posted by DUMAC on Apr 24, 2023 10:00:00 AM
Self-service has gained in popularity among consumers, and it’s no different when it comes to grocery shopping. In fact, self-checkout accounted for 55% of grocery shopping transactions last year, according to the latest...
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Grocery Store Inventory Management Best Practices

Posted by DUMAC on Apr 20, 2023 10:00:00 AM
Grocery store inventory management can be challenging: You must carry products your customers want, with neither too many nor too few on hand. If you run out of stock often, you miss out on revenue opportunities; if you ...
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How To Choose the Right Grocery Store POS For Your Business

Posted by DUMAC on Mar 2, 2023 10:00:00 AM
Today’s grocery stores need a point-of-sale (POS) system to help manage inventory and deliver a modern customer experience cost-effectively. But how do you choose a platform that meets your business’s needs?
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