How can we help? Sales & Support: 315-463-1010
x

Building Brand Loyalty: Essential Rules for Reward Programs

Posted Mar 8, 2024 8:15:00 AM

Creating a loyalty program that keeps your best customers coming back is vital. Here's a general guide on the rules to follow to keep loyal customers with a loyalty program:

Read More

2024 Supermarket Insights: Food Shortages to Expect this Year

Posted Feb 6, 2024 8:00:00 AM

Introduction:

As we step into 2024, the landscape of the food industry is approaching significant changes. Independent grocery store owners must be equipped with insights to navigate potential shortages and challenges. Let's delve into the specific food items and the reasons behind their anticipated scarcity.

Read More

2024 C-Store Insights: Embracing Trends and Overcoming Challenges

Posted Jan 19, 2024 10:08:35 AM

Ready to swap out that gas station hotdog order for a sustainably sourced organic apple from a farm near you? Just make sure to save some time by using a self-checkout with a crypto, hands-free payment on your smartphone or watch.

All jokes aside, the C-store landscape is quickly changing, and while it’s still about convenience at its core, convenience is a bare minimum expectation. To remain competitive your C-store must do more, and adapt to the times by providing the value that customers demand, while overcoming obstacles the industry presents.

Let's delve into the key trends shaping the C-store sector in 2024 and the challenges it faces.

Read More

2024 Supermarket Insights: A Look at the Trends to Expect this Year

Posted Oct 30, 2023 9:02:44 AM

This year the supermarket industry has seen supply chain disruptions, a shift towards more sustainable, healthier product offerings, the introduction of innovative technologies to both employees and customers, and even fancy tinned fish and throwback Dunkaroos. Going into 2024 we can expect to hold onto some of these trends while introducing many new ones as well.

Read More

NCR POS for Convenience Stores: How to Boost Efficiency and Growth

Posted Jul 20, 2023 10:00:00 AM

A robust point-of-sale (POS) solution helps convenience stores boost efficiency, improve customer satisfaction, and drive sales. But not all POS systems are created equal — you must use one that covers all the moving pieces and delivers a modern retail experience. 

Read More

How Retail Self-Checkout Systems Enhance Customer Experience and Boost Efficiency

Posted Jul 6, 2023 9:57:00 AM

Did you know that 73% of consumers prefer the speed and convenience of self-service checkouts for a better shopping experience? Meanwhile, 60% of shoppers are irritated by long checkout lines, and 48.7% say they use self-checkout options basically all the time.” 

Read More

Scaling Up: Top Tech Tips for Managing Multiple Convenience Store Locations

Posted May 25, 2023 11:15:03 AM

The convenience and fuel retail (CFR) industry is fast-paced and highly competitive. The challenges compound when managing multiple locations—how can you get everything to run like clockwork while delivering a consistent and outstanding customer experience? 

Read More

The ROI of POS: How to Maximize Your Retail Business Profits

Posted May 25, 2023 10:43:39 AM

Purchasing a new point-of-sale (POS) system for your convenience and fuel retail (CFR) business is a substantial business decision, like all technology investments are. So how do you get the most out of your investment? 

Read More

DUMAC Enhances Partnership with MDTech, Offering Retail Customers More Options for End-to-End Cyber Protection

Posted May 9, 2023 12:31:30 PM

EAST SYRACUSE, New York – May 9, 2023 – DUMAC Business Systems, Inc., a leading solutions provider of point-of-sale software, hardware, and equipment for the grocery/supermarket and the convenience, fuel, retail (CFR) industries, is pleased to announce it is evolving its long-standing partnership with Millennium Digital Technologies (MDTech), an international PCI Level-1 approved supplier of specialty networking, security, compliance, and technology management solutions, to offer customers greater protection against increasing cyber-risk.

Read More

Retail POS Systems: A Comprehensive Guide to Selecting the Perfect Solution

Posted May 9, 2023 11:22:03 AM

No matter what they sell or how they attract customers to their stores, all retailers have one thing in common: They need the capabilities to process transactions at the retail point-of-sale (POS). But how do you choose a POS system right for your business?

Read More

How Retailers are Surviving the Labor Shortage by Switching to Self-Checkout

Posted May 4, 2023 2:05:45 PM

If you find it hard to hire and retain good employees for your convenience and fuel retail (CFR) business, you’re not alone. 87% of retail leaders are worried about talent shortages in 2023, and 74% of retailers expect challenges in filling customer-facing positions. 

Read More

7 Ways Your Convenience Store POS Improves Cost-Efficiency

Posted May 4, 2023 10:50:00 AM

Convenience stores must operate cost-efficiently to attract customers and stay profitable. But businesses face an uphill battle in today’s environment. You have to: 

Read More

Grocery Store Cash Register vs. POS System: Which One Should You Use?

Posted May 4, 2023 9:30:00 AM

The cash register used to be ubiquitous in grocery stores. But shifts in retail trends and customer expectations mean they may no longer be sufficient to meet business requirements.  

Read More

Should You Install Grocery Store Self-Checkout?

Posted Apr 24, 2023 10:00:00 AM

Self-service has gained in popularity among consumers, and it’s no different when it comes to grocery shopping. In fact, self-checkout accounted for 55% of grocery shopping transactions last year, according to the latest study by VideoMining. Should you jump on the bandwagon if you haven’t already? 

Let’s weigh the pros and cons of grocery store self-checkout and see how you can address the challenges with new technologies and integrations. 

Read More

Grocery Store Inventory Management Best Practices

Posted Apr 20, 2023 10:00:00 AM

Grocery store inventory management can be challenging: You must carry products your customers want, with neither too many nor too few on hand. If you run out of stock often, you miss out on revenue opportunities; if you carry excess supply, you’re impeding your cash flow and financial health. 

But how do you track thousands of items and hit the sweet spot every time? This article explores the top grocery store inventory management best practices to help you boost your profitability. 

Read More

DUMAC Named 14th Best Company to Work For in NYS for 2023

Posted Apr 20, 2023 9:11:06 AM

EAST SYRACUSE, New York – April 20, 2023 – DUMAC Business Systems, Inc., a leading solutions provider of point-of-sale software, hardware, and equipment for the grocery/supermarket and convenience fuel retail industries, has been named one of the Best Companies to Work for in New York State for the second year in a row.

Read More

How to Choose the Right POS for Your Convenience Store

Posted Apr 6, 2023 11:57:40 AM

A convenience store point-of-sale (POS) system helps increase operational cost efficiency and deliver a modern customer experience to drive sales. But what exactly does a convenience store POS system do, and how do you choose one that meets the unique requirements of running a c-store? 

Read More

New NGA Study Shows Independent Community Grocers’ Role in the Economy

Posted Mar 31, 2023 3:22:27 PM

How big is the key role that Independent community grocers play in the nation’s economy?

Read More

6 Ways To Boost Sales with the Right Grocery Store POS

Posted Mar 23, 2023 10:00:00 AM

Consumer expectations have changed dramatically during the past few years, while supply chain fluctuations have made managing inventory more challenging than ever for grocers of any size. 

Read More

The Business Case for Upgrading Your Grocery Store's POS System

Posted Mar 10, 2023 2:45:00 PM

As technology continues to evolve, businesses must also adapt to stay competitive. For grocery stores, upgrading their point-of-sale (POS) system is a vital step in staying ahead of the curve. In this blog post, we will explore when grocery stores should consider upgrading their POS system and the benefits that come with this upgrade.

Read More

Subscribe to DUMAC Blog Updates

Recent Posts