This year the supermarket industry has seen supply chain disruptions, a shift towards more sustainable, healthier product offerings, the introduction of innovative technologies to both employees and customers, and even fancy tinned fish and throwback Dunkaroos. Going into 2024 we can expect to hold onto some of these trends while introducing many new ones as well.
A robust point-of-sale (POS) solution helps convenience stores boost efficiency, improve customer satisfaction, and drive sales. But not all POS systems are created equal — you must use one that covers all the moving pieces and delivers a modern retail experience.
Did you know that 73% of consumers prefer the speed and convenience of self-service checkouts for a better shopping experience? Meanwhile, 60% of shoppers are irritated by long checkout lines, and 48.7% say they use self-checkout options “basically all the time.”
The convenience and fuel retail (CFR) industry is fast-paced and highly competitive. The challenges compound when managing multiple locations—how can you get everything to run like clockwork while delivering a consistent and outstanding customer experience?
Purchasing a new point-of-sale (POS) system for your convenience and fuel retail (CFR) business is a substantial business decision, like all technology investments are. So how do you get the most out of your investment?
EAST SYRACUSE, New York – May 9, 2023 – DUMAC Business Systems, Inc., a leading solutions provider of point-of-sale software, hardware, and equipment for the grocery/supermarket and the convenience, fuel, retail (CFR) industries, is pleased to announce it is evolving its long-standing partnership with Millennium Digital Technologies (MDTech), an international PCI Level-1 approved supplier of specialty networking, security, compliance, and technology management solutions, to offer customers greater protection against increasing cyber-risk.
No matter what they sell or how they attract customers to their stores, all retailers have one thing in common: They need the capabilities to process transactions at the retail point-of-sale (POS). But how do you choose a POS system right for your business?
If you find it hard to hire and retain good employees for your convenience and fuel retail (CFR) business, you’re not alone. 87% of retail leaders are worried about talent shortages in 2023, and 74% of retailers expect challenges in filling customer-facing positions.
Convenience stores must operate cost-efficiently to attract customers and stay profitable. But businesses face an uphill battle in today’s environment. You have to:
The cash register used to be ubiquitous in grocery stores. But shifts in retail trends and customer expectations mean they may no longer be sufficient to meet business requirements.
Self-service has gained in popularity among consumers, and it’s no different when it comes to grocery shopping. In fact, self-checkout accounted for 55% of grocery shopping transactions last year, according to the latest study by VideoMining. Should you jump on the bandwagon if you haven’t already?
Let’s weigh the pros and cons of grocery store self-checkout and see how you can address the challenges with new technologies and integrations.
Grocery store inventory management can be challenging: You must carry products your customers want, with neither too many nor too few on hand. If you run out of stock often, you miss out on revenue opportunities; if you carry excess supply, you’re impeding your cash flow and financial health.
But how do you track thousands of items and hit the sweet spot every time? This article explores the top grocery store inventory management best practices to help you boost your profitability.
EAST SYRACUSE, New York – April 20, 2023 – DUMAC Business Systems, Inc., a leading solutions provider of point-of-sale software, hardware, and equipment for the grocery/supermarket and convenience fuel retail industries, has been named one of the Best Companies to Work for in New York State for the second year in a row.
A convenience store point-of-sale (POS) system helps increase operational cost efficiency and deliver a modern customer experience to drive sales. But what exactly does a convenience store POS system do, and how do you choose one that meets the unique requirements of running a c-store?
Consumer expectations have changed dramatically during the past few years, while supply chain fluctuations have made managing inventory more challenging than ever for grocers of any size.
As technology continues to evolve, businesses must also adapt to stay competitive. For grocery stores, upgrading their point-of-sale (POS) system is a vital step in staying ahead of the curve. In this blog post, we will explore when grocery stores should consider upgrading their POS system and the benefits that come with this upgrade.
Convenience stores are an essential part of many people's daily lives, providing quick and easy access to essential goods and services. As these stores continue to evolve, they must adapt to changing consumer preferences and technological advancements to remain competitive. One critical area for improvement is the point-of-sale (POS) system.
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Today’s grocery stores need a point-of-sale (POS) system to help manage inventory and deliver a modern customer experience cost-effectively. But how do you choose a platform that meets your business’s needs?
Convenience stores are an essential part of everyday life. They are often small retail outlets that offer quick access to essential items like snacks, drinks, and other convenience products. In such a fast-paced business, it is essential to have a point-of-sale (POS) system to manage sales, inventory, and customer data.