New Feature! DUMAC Connect Portal

Helping you CONNECT even easier - The DUMAC CONNECT Portal now has an easy-to-use, easy-to-navigate SEARCH feature!

The intuitive search function helps you find information about open or past cases easily and quickly. Search by equipment, case, key words… The search function/box is located in the lower right corner of the Portal homepage:

Log into your CONNECT account to use the search function and all of the other great features:

• Open a HelpDesk ticket online. No need to email and wait for a response; DUMAC CONNECT instantly generates a ticket.
• Check the status of open tickets.
• With online access, review updated notes in real-time from any device.
• Add additional notes to any open ticket.
• Review or reference any closed tickets.

Ready to get started?

Email accountrep@dumac.com with your name and franchise information, and we will set up your account, give you a quick tour, and get you started!

Already have an account?

Already connected? Click here, and bookmark for Direct Login access: https://connect.dumac.com/einfo

Need a little help navigating your way around?

We’ve got you covered! Here is a quick Navigation Guide and instructions on opening a support ticket: 

Download the guide